Due to the Corona-19 pandemic, items not in warehouses may take up to 2 months before delivery.
Orders
- Minimum Order (initial order as well as reorders) is $200.00.
- Saurian Empire cannot accept under-minimum orders. No exceptions.
- Back orders under $50.00 are automatically cancelled.
- All prices shown are Suggested Retail Prices (SRP). Prices are subject to change without notice.
- Order processing: We receive your order. Verify product availability. Warehouse processes order. We receive shipping invoice and you are notified. Generally 7-10 day shipping window.
Payment Terms
- Credit Card (Visa, MasterCard, Discover) Payment will ALWAYS process on date of shipping.
- Credit card number must be provided at the time of the order. If no number is provided, your order will not be processed.
- New Customers - Orders will be shipped COD (money order or cashier's check) or Visa/MasterCard/Discover. COD Company check is subject to credit references.
Shipping
- For customers within the United States we ship via FedEx and UPS. Special routing information must be specified. We do not ship internationally as the costs for shipping, customs fees, insurance, etc., are extremely expensive and usually end up costing more than the items customers request.
- OVER SIZED OR OVER WEIGHT ITEMS. Items considered over sized or over weight may require FREIGHT delivery by pallet and costs could be expensive. Example is a 47 pound side table with glass top. SRP currently is $499. With freight and insurance, you can add another $400 minimum. Freight charges are added to your order request when we receive the information from the shipping warehouse.
Returns/Claims
- Shortages/Damaged Merchandise: Please report within 7 days upon receipt of shipment.
- No merchandise shall be returned without original packaging or prior authorization.
- Photographic/digital images may be forwarded with claim via our email: saurianempire@att.net or danielhillusa1@att.net.
- Unapproved destruction of damaged merchandise will forfeit claim.
- Merchandise refused or returned is subject to a 10% restocking fee plus shipping charges.
Terms and conditions are subject to change without notice. Any further questions should be directed to Spectrum Home Decor.
Spectrum Home Decor
9703 Copperway, Suite 739
Converse, Texas 78109-3902
Phone: 210-237-8668
Text: 210-237-8668
Email: danielhillusa1@att.net and/or saurianempire@att.net